What is SEO? 

Search Engine Optimization (SEO) is a technique that can elevate your website from obscurity on Google’s search results to the coveted top position on the first page. SEO is  all about optimizing your website to rank higher in those ever sought-after organic search engine results pages (SERPs). This means improving your site’s relevance, authority, and overall user experience to make search engines like Google, YouTube, and Bing take notice. 

By following SEO best practices, you can boost your website’s visibility and make sure that users searching for what you offer can easily find and benefit from your brand, product, or service.

What are the Benefits of SEO? 

SEO is a strategy that can help businesses improve their website’s visibility and ranking in organic search engine results.  It’s a cost-effective method to drive traffic to your website long-term without paying per visitor.

Optimizing your website for SEO makes it more visible to people searching for keywords related to your business. This can lead to more leads, sales, and revenue over time. Plus, SEO can also improve the user experience of your website, making it easier for people to find the information they need while increasing the trust and credibility of your brand.

In fact, the benefits of SEO can continue to pay off for months or even years after you’ve optimized your website. So, it’s definitely worth considering as a long-term strategy for your business.

What is PPC? 

Pay-per-click (PPC) advertising is a popular form of digital marketing that allows businesses to promote their products or services by placing targeted ads on search engine results pages (SERPs). PPC is a highly effective way to drive targeted traffic to your website because it enables advertisers to bid on specific keywords and phrases relevant to their business. When a user enters a search query that matches the keywords you’ve bid on, your ad will appear at the top of the search results page. If the user clicks on your ad, you will be charged a fee based on your bid amount.

What are the Benefits of PPC? 

PPC advertising can be a valuable tool for businesses looking to drive traffic to their website. One of the greatest advantages of PPC is its ability to quickly reach a target audience, making it an ideal option for businesses looking to generate leads or sales in a short amount of time. Another advantage is that PPC campaigns are very customizable, allowing businesses to tweak their ad copy, target specific keywords, and adjust their budget at any time to optimize performance.

PPC provides measurable results that allow businesses to see how well their ads perform and make informed decisions about their marketing strategy. When done correctly, PPC can be a cost-effective way to drive traffic to a website and reach people actively searching for products or services like yours. This can help establish your brand and increase brand awareness.

It’s vital to have a clear understanding of your target audience and to continually monitor and adjust your campaigns for the best results. Overall, PPC can be a valuable addition to a business’s marketing strategy.

What is the Difference Between SEO vs. PPC? 

When considering SEO vs. PPC, it is important to remember the fundamental differences between the two strategies. The primary difference is that SEO traffic is free, whereas PPC traffic requires a cost per click. Additionally, paid ads typically appear at the top of the page, above the organic listings that are influenced by SEO. The choice between the two depends on your specific goals and budget.

SEO is a long-term strategy that can bring consistent traffic over time without requiring ongoing investment, although it can take some time to see results. Conversely, PPC can generate immediate traffic but requires ongoing investment, which can be more costly in the long run.

Which is Better for Your Business: SEO vs. PPC 

SEO and PPC are two digital marketing strategies that can drive traffic and generate leads or sales for businesses. While both SEO and PPC have their unique benefits and drawbacks, the choice between the two depends on a business’s specific needs and goals. Prior to discussing which is better for your business, lets briefly recap:

SEO

SEO is the process of optimizing a website to rank higher in organic search engine results pages (SERPs). By improving a site’s relevance, authority, and overall user experience, SEO can help businesses increase their website’s visibility and ranking, making it easier for people to find and benefit from their brand, product, or service. The benefits of SEO include cost-effectiveness, long-term results, and improved user experience.

PPC

On the other hand, PPC advertising allows businesses to promote their products or services by placing targeted ads on search engine results pages. With PPC, advertisers can bid on specific keywords and phrases relevant to their business, and when a user enters a search query that matches those keywords, their ad will appear at the top of the search results page. The benefits of PPC include immediate results, customizability, measurable results, and the ability to reach a specific target audience.

SEO Vs. PPC Differences

When considering SEO vs PPC the primary difference is that SEO traffic is free, whereas PPC traffic requires a cost per click. Additionally, paid ads typically appear at the top of the page, above the organic listings that are influenced by SEO. The choice between the two depends on the specific goals and budget of a business.

The best approach for maximizing online presence and driving traffic to a website depends on the specific needs of a business. If a business is looking for a cost-effective way to drive traffic in the long-term, SEO is the way to go. However, if a business needs to generate leads or sales quickly, PPC can provide immediate results.

Now that we’ve covered the benefits and drawbacks of SEO vs. PPC, perhaps you’re wondering when to choose one over the other or whether to use both strategies. Well, good news – we’ve got you covered! Below we will highlight the best times to choose SEO, the ideal situations for PPC, and how combining both strategies can lead to even greater success. 

When to Choose SEO Vs. PPC 

SEO is an excellent choice for businesses looking to establish a sustainable online presence over the long term. This strategy is particularly advantageous for those seeking to attract a high volume of organic traffic without paying for every click. With SEO, businesses can take the time to invest in optimizing their website and producing high-quality content to engage their audience. Moreover, SEO is a cost-effective way to increase online visibility, making it an attractive option for businesses with limited budgets. There are a wide variety of situations where a company may choose to focus on SEO vs. PPC advertising. 

Here is an example of when to choose SEO over PPC:

Let’s say a small e-commerce business sells handmade handbags online. The business has a limited marketing budget and wants to drive more traffic and sales to their website. After analyzing their options, the business decides to focus on SEO vs. PPC for the following reasons:

1. Long-term benefits:

Unlike PPC, SEO is a long-term strategy that can generate sustainable traffic and sales over time. By optimizing their website for search engines, the business can improve their organic search rankings, which can lead to increased visibility, clicks, and sales in the long run. 

2. Limited budget:

PPC advertising can be expensive, especially for small businesses with limited budgets. By focusing on SEO, the business can generate organic traffic without having to pay for each click or impression. 

3. Niche audience:

The business sells handmade handbags, which is a niche market. By focusing on SEO, the business can target specific keywords and phrases that are relevant to their products, which can help them reach their target audience more effectively. 

4. Content marketing:

SEO is closely tied to content marketing, which can be a powerful way for the business to attract and engage their target audience. By creating high-quality content that is optimized for search engines, the business can establish themselves as an authority in their niche and build trust with potential customers.

In this case, by focusing on SEO, the small e-commerce business can improve their organic search rankings, generate sustainable traffic and sales, and establish themselves as a trusted brand in their niche, all while staying within their limited marketing budget. Overall, SEO is an excellent strategy for businesses seeking a long-term, cost-effective approach to building a robust online presence.

When to Choose PPC Vs. SEO 

If your business needs to generate immediate results or reach a specific audience, PPC advertising may be the way to go. This approach is particularly effective when you want to quickly test different marketing messages, promotions, or product offerings. 

Additionally, PPC can be a good option for businesses with high-profit margins or when the cost per click is lower than the potential revenue generated from a conversion. If you have a larger marketing budget, investing in paid advertising can be a smart move, and PPC can help you reach your goals. So if you need quick results, targeted advertising, or have the financial resources to invest in paid advertising, PPC may be the perfect fit for your business. 

Here is an example of a business that chose PPC over SEO:

Let’s say a medium-sized business has just launched a new hair care product and wants to drive immediate sales and revenue. The business has a reasonable marketing budget and wants to generate as much traffic and sales as possible in a short amount of time. After analyzing their options, the business decides to focus on PPC vs. SEO for the following reasons:

1. Immediate results:

Unlike SEO, which can take time to generate results, PPC can deliver immediate traffic and sales. By creating targeted ads and bidding on relevant keywords, the business can reach their target audience quickly and start generating revenue right away. 

2. Competitive market:

The business is operating in a highly competitive market where SEO may not be enough to generate the desired level of traffic and sales. By focusing on PPC, the business can increase their visibility and stand out from the competition. 

3. Limited time:

The business has a limited time frame to generate sales and revenue, such as during a product launch or seasonal promotion. By focusing on PPC, the business can maximize their marketing efforts and generate as much traffic and sales as possible within the limited time frame. 

4. Testing and optimization:

PPC campaigns allow businesses to test and optimize their ads and landing pages to improve their performance over time. By analyzing data and making adjustments, the business can improve their ROI and achieve their marketing goals more effectively. 

In this case, by focusing on PPC, the medium-sized business can generate immediate traffic and sales, stand out in a competitive market, maximize their marketing efforts within a limited time frame, and test and optimize their campaigns for improved performance over time. 

When to Choose Both? 

Combining SEO and PPC is a smart choice for businesses looking to achieve maximum results from their digital marketing efforts. Using both strategies can be particularly effective when a business needs to generate immediate results through PPC while simultaneously working on a long-term SEO strategy to drive sustained traffic over time. 

Additionally, using both tactics can help businesses cover more ground in search engine results pages, increasing their visibility and attracting more potential customers. 

Finally, combining SEO and PPC can provide valuable insights into which keywords and messaging resonate with the target audience, allowing businesses to refine their marketing strategy and improve their overall ROI. If you’re looking to achieve comprehensive online visibility and drive maximum results, combining SEO and PPC may be the perfect solution for your business. 

Here is an example of a business that has opted to leverage both SEO and PPC:

There is a large e-commerce business that sells a wide variety of products online and wants to maximize their visibility and revenue across all channels. After analyzing their options, the business decides to use both PPC and SEO for the following reasons:

 1. Diversification:

By using both PPC and SEO, the business can diversify their marketing efforts and reach their target audience through multiple channels. This can help to increase their visibility and reduce their dependence on any single channel. 

2. Seasonal promotions:

The business runs seasonal promotions throughout the year, such as Black Friday and Cyber Monday. By using both PPC and SEO, the business can generate immediate traffic and sales through PPC while also optimizing their website for search engines to generate long-term traffic and sales. 

3. High-value keywords:

The business operates in a highly competitive market where certain keywords are extremely valuable. By using PPC to bid on these keywords, the business can ensure that they are visible to their target audience, while also optimizing their website for search engines to generate organic traffic. 

 4. Testing and optimization:

By using both PPC and SEO, the business can test and optimize their campaigns and strategies for improved performance over time. By analyzing data and making adjustments, the business can improve their ROI and achieve their marketing goals more effectively. 

In this case, by using both PPC and SEO, the large e-commerce business can diversify their marketing efforts, generate immediate and long-term traffic and sales, increase their visibility in a highly competitive market, and test and optimize their campaigns and strategies for improved performance over time. 

SEO vs. PPC Summary 

When it comes to digital marketing, there are several approaches available to businesses, with two of the most popular being SEO and PPC. While both have unique benefits, deciding which one is right for your business can be challenging. However, combining both strategies can often yield the best results.

Before making a decision, it’s crucial to evaluate your business goals, budget, and target audience. If you’re looking for a long-term strategy that can deliver cost-effective results, SEO might be the way to go. However, if you require immediate leads or sales, PPC could be a better option. Similarly, if you’re targeting a specific audience, SEO might be more effective, while PPC could be ideal for broad markets.

It’s important to remember that there is no one-size-fits-all solution when it comes to digital marketing strategies. Every business is unique, and what works for one may not necessarily work for another. Taking the time to consider your options and create a customized strategy that aligns with your business goals and requirements is critical for achieving success. So, whether you choose SEO, PPC, or a combination of both, ensure that your strategy fits your business needs for optimal results.

SEO vs. PPC: Which Option Should You Choose? is an original blog post first published on Go Fish Digital.

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1. Build Trusting 

In any type of relationship, trust is the foundation that holds it together, including those formed in the workplace. Establishing trust early on is a vital component in building a strong and long-lasting client relationship. To achieve this, make use of every opportunity to connect with your clients in a meaningful way. Pay attention to the details they share with you and bring them up in your next conversation to show that you’re invested in them. Whether it’s asking about their child’s soccer game or dance recital, take the time to acknowledge the impact they have on your client’s life. Be an active listener, show attentiveness, and communicate with a clear purpose. Foster a culture of transparency by having open dialogues and visibility with your clients, giving them a sense of security in your partnership.

2. Be Empathetic

When it comes to client relationships, it’s important to remember that your clients aren’t just business transactions – they’re individuals seeking your services. Make an effort to see, hear, and value them as both consumers and people. Building a true partnership means showing your humanity and empathy. That means taking on their problems as if they were your own, considering their perspectives and experiences, and understanding their priorities. When you can truly walk in their shoes, you can best support them and build a partnership that lasts. Remember the Platinum rule: treat others how they want to be treated, and watch your client relationships flourish.  

3. Take Responsibility

Mistakes happen, even to the best of us. But when they do, it’s essential to respond with transparency and humanity. By acknowledging and taking responsibility for any errors, you show your commitment to integrity and build trust with your client. Don’t shy away from discussing how to prevent similar mistakes in the future, and don’t wait to deliver bad news. Honesty upfront is always the best policy. Demonstrating ownership and maintaining transparency will show your client that you’re serious about their business and dedicated to providing the best possible service. In fact, owning up to mistakes may even increase their confidence in you!

4. Be the Expert

To be seen as a true expert in your industry, you must not only possess in-depth knowledge but also have a thorough understanding of the services you provide. Once your clients trust your expert opinion, they will rely on you for guidance and advice. Therefore, it is essential to maintain that level of trust by consistently demonstrating your expertise.

Remember, your clients turn to you as the expert to lead them to success. They need you to exude confidence while helping them achieve their vision. Understanding their needs and partnering with them to develop a solid strategy is key to building stronger client relationships. Don’t forget to clearly articulate goals, next steps, and the “why” behind your plan. Collaboration is important, but it’s equally important to maintain your expert voice throughout the process.

5. Track Progress

Tracking progress is a crucial aspect of any successful strategy, and it’s essential to have the right tools in place to do so effectively. There are numerous options available, such as Google Analytics, ad network conversions tracking, KPI tracking, Data Studio reporting, and more. Using these tools will enable you to demonstrate the success measures and areas for improvement with data to support any decisions made.

One example of how to improve progress tracking is by utilizing comprehensive reporting. At Go Fish Digital, we use Looker Studio to create dashboards that update in real-time, pulling information from various sources such as Google Analytics, Google Ads, Google Search Console, Laravel, Sheets, and more. Our clients can access up-to-date performance data for their accounts in one place, at any time, providing ultimate visibility.

These reports also allow clients to review data for different date ranges, campaigns, and ad groups, giving them the ability to filter down to relevant information. Providing clients with transparency and visibility into their accounts is crucial, and utilizing tools like Looker Studio can help ensure that they are fully informed about the progress being made.

By leveraging tools that can increase visibility for your client, you will be able to better identify areas of strength and opportunity in your strategy. In tracking progress, you can ensure that you are able to  adjust the figurative sails throughout the storms as needed at the first signs of possible concern. 

6. Be Yourself

The last tip on our list is quite possibly one of the most important of them all, be yourself. Sounds easy enough right? This is one area that anyone else around you would absolutely fail at replicating, no matter how hard they try. No one can be as “you” as you are. It is important to recognize your strengths and lead with those strengths when communicating with your client. Ask yourself, how can I make my client feel seen, heard, and valued? 

As an example, I consider myself to have quite the sense of humor. I enjoy getting to know what makes my clients feel comfortable, but also very much enjoy learning what makes them laugh and smile. There is value in providing comfort, laughter, and understanding with clients. I believe that this in turn assists greatly in the relationships that I have built with them. 

I bet you didn’t expect homework from this article, but set aside some time today or tonight to truly do some self reflection! Take a moment and genuinely think about the parts of yourself that shine, those attributes that you can pull forward when communicating with clients. How can you make your clients feel seen, heard, and valued by leveraging more of your natural strengths? In the wise words of Maya Angelou: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Final Thoughts 

You now have a few new tips to take with you into your existing and future client dynamics! In the beginning, it can be a daunting task trying to create the firm foundation necessary to foster strong and lasting client relationships. It will take more than delivering great results. It will require a well-rounded approach accompanied by a genuine time and thought investment. However, you have the tools necessary in order to make your relationships with your clients truly exceptional. 

6 Ways to Build Stronger Client Relationships is an original blog post first published on Go Fish Digital.